An answer should help the next task begin.
KNOWLEDGE imagines an enterprise information assistant that receives a commercial question and prepares material for a colleague to review. The brief asks what happens after the conversational answer: which information should be organised, what needs confirmation and where the resulting task belongs. The concept therefore follows a complete journey from intake to a reviewed hand-off, with attention to the states that make work legible to the people responsible for it.
Confirm the question and the shape of the result.
The initial request is turned into a short task statement with an intended recipient, the material available and the type of output needed. A supplier enquiry, for example, may call for a requirements brief rather than a long general answer. The assistant asks for clarification when these elements are missing. This gives later stages a clear definition of completion and helps the requester see whether the proposed task matches what they actually need.
Organise the information into useful roles.
The draft separates the question, supporting facts, source references and open issues into recognisable parts. A reviewer can understand the overall task quickly, then inspect the material behind an individual point. The structure also makes it easier to return a specific section for revision. An incomplete requirement does not need to invalidate everything that has already been assembled; it can remain visible while the relevant information is requested from the right person.
Let people see what the assistant is waiting for.
The concept uses distinct states for awaiting input, organising material, preparing a draft, ready for review and returned for revision. Each state has a plain-language explanation and a clear next owner. A failed source lookup returns the task to the information stage. An unsupported conclusion remains an open question. A reviewer can approve the hand-off or request a focused change. These paths make the workflow understandable when information is incomplete and help prevent a polished draft from being confused with a completed business task.
A working journey, with its return paths included.
The final concept includes a task journey, information-card structure, processing states and output-review notes. Evaluation asks whether the recipient can understand the request, inspect the evidence and decide what happens next. KNOWLEDGE is an internal group-level AI concept, separate from Mercury's creative-content scope. It illustrates how an assistant can support enterprise work by producing a usable, reviewable hand-off with clear responsibility, without claiming a released software product or an actual customer result.
Proposed deliverables
- Task journey
- Information-card design
- Processing states
- Output review notes
Review criteria
- Every deliverable maps to the brief
- Imagery and text carry distinct information
- The presentation works on mobile and desktop
- Concept status and missing evidence remain clear
Demonstrates a possible working method and deliverable structure; no deployment or performance result is claimed.
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